When shopping for construction materials, water solutions, or safety equipment, it's natural to have questions. Whether you're a contractor, homeowner, or business owner, making informed decisions matters. At SAWAB, we believe in transparency and helping our customers feel confident in their purchases. That’s why we’ve compiled the top 10 most frequently asked questions about our products—along with clear, honest answers—to make your shopping experience easier and more efficient.
Do your construction materials meet local safety standards?
✅ Yes, all our products are certified and comply with KSA safety regulations.
Do you deliver across all regions in the country?
🚚 Yes, we deliver nationwide with fast and secure shipping options.
Can I request bulk or wholesale pricing?
💼 Yes, we offer special pricing for bulk orders. Contact our sales team for a custom quote.
What is your return or exchange policy?
🔁 Products can be returned or exchanged within 7 days if unused and in original packaging.
Do your water purifiers remove bacteria and viruses?
💧 Yes, our purifiers use advanced UV and RO technology to ensure clean, safe water.
Can I track my order online?
📦 Yes, once your order is shipped, we send you a tracking number.
Do you provide installation services?
🔧 Yes, we offer installation for select products like water tanks, purifiers, and AC units.
Are your safety tools certified?
🛡️ Absolutely. All our safety gear is tested and certified according to ISO and local standards.
What payment methods do you accept?
💳 We accept credit/debit cards, bank transfers, and split payments (Tabby, Tamara, Madfou).
Do you offer after-sales support or product warranties?
🛠️ Yes, most of our products come with a warranty and support for technical issues.
We hope this FAQ helped answer your most common questions and gave you more confidence in choosing the right product for your project. At SAWAB, we’re always here to support you with quality products, expert advice, and dependable service. If you still have questions or need personalized assistance, don’t hesitate to contact our team—we’re just a message or call away.